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© Keighley & District Volunteer Centre
Customer Care Policy
KDVC takes your privacy very importantly and ensures that any personal information is held securely and in accordance with the Data Protection Act 1998. Should you be asked to provide certain information when using this website by which you can be identified, you can be assured that it will only be used in accordance with these guidelines. We may change these guidelines from time to time as the website develops so please keep an eye on this page to ensure that you are happy with any changes.
This information is required to provide you with a better service, and in particular for the following reasons;
Any personal details obtained through using this website will not be passed on to any third parties without your prior permission, unless KDVC is required to do so by law.
Cookies help KDVC to;
Each time you visit the website your computer (or mobile phone) will download a session cookie. This cookie only remains on your computer until you close your browser and is not used to identify you personally in any way.
This site uses traffic log cookies to identify which pages are being used for statistical analysis purposes, and the data is removed from the system afterwards. Your computer will also download a persistent cookie when you first visit the site. These remain in your browsers cookie store between browsing sessions, and allows KDVC to recognise repeat visitors to the site for statistical analysis purposes. Your IP address will be recorded, along with other information (which may or may not be supplied by your browser), including the address of the site that referred you to this website, and the type and version of the browser you are using.
Please note, if you disable cookies, some functions of this website may no longer work correctly and it will prevent you from taking full advantage of the features of this website.